AI, UX, APIs and other top technical news stories

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It’s always nice to see how some of the big boys do technical documentation. This is especially important if we go by the adage “where they go, others follow”. So, here’s a link to Microsoft’s docs for techie people: https://docs.microsoft.com/en-us/

You could also check out PayPal’s API doc center. We think is a good resource for technical writers looking for API best practices: https://github.com/paypal/api-standards/blob/master/api-style-guide.md

How can we raise the profile of the technical writing profession? The following article from TC World provides some insights on what’s being done: http://www.tcworld.info/education-training/article/article/the-technical-communicator-sought-internationally-but-little-known

In our next link, we hear how two Australian technical writers transitioned to a new knowledge base. We hear the background story, many of the common issues technical writers face daily, and get some advice on how to make your move successful:  https://www.helpscout.net/helpu/campaign-monitor-knowledge-base/

TechCrunch takes a look at what happened in Israel’s cybersecurity market in 2017. It makes for some interesting reading and shows how the industry is growing and evolving: https://techcrunch.com/2018/01/14/the-state-of-israels-cybersecurity-market/

AI is continuing to evolve and improve. A recent test by Microsoft and AliBaba shows just how much: https://www-geekwire-com.cdn.ampproject.org/c/s/www.geekwire.com/2018/microsoft-alibaba-ai-programs-beat-humans-stanford-reading-test-1st-time/amp/

Thanks to https://www.cherryleaf.com/ for this one in which a former UK and Australian government UX/UA expert shares much of her experience with us: http://www.disambiguity.com/collected-ux-research-posts-from-my-government-days/