Some insights here on the right or wrong decisions taken as part of product development. We think they all resonate with technical writers too and how product and project managers relate to tech writing.
Artificial intelligence and augmented reality are appearing more and more in the same breath as user documentation. Have a read of how Mercedes are using both as part of their latest roll out of user assistance for the E and S classes.
And, at the same time, another German company in the form of SAP, is considering how or whether to use chatbots as part of software documentation.
Even in the Open Source world, a study shows that developers still believe good documentation is important.
More and more attention is being drawn to issues of mental health. Leah Guren has penned an important piece about how stress affects technical writers.
Read about how the startup nation is looking out for retirees and their unique requirements from technology.
And finally, we wish everyone a happy, healthy, and successful 2018!