Just over a year ago, Tech-Tav embarked on a new journey into the world of MadCap. For the uninitiated, MadCap provides software tools for authoring, translation and publishing of any type of technical documentation including knowledge bases, intranets, online help, policy & procedure manuals, documentation websites, user guides and more. We rapidly progressed to become a MadCap Premier Reseller. I took on the mantle of becoming Tech-Tav's MadCap guru, passed the MadCap Certified Trainer exams, and have had the pleasure of meeting and working with many companies in Israel and throughout the world providing consultation, training, and customization services.

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The growing area of smart cities
A few weeks ago, we wrote about the automated home (AKA the internet of things). But why stop at a smart house when you can build a smart city? The Brazillian government is building a smart city from scratch, with three Israeli startups offering high-tech solutions for the future city’s security, landscaping, and engineering.

Code is the...

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You’ve heard of open source, what’s open hardware?
"Open hardware," or "open source hardware," refers to the design specifications of a physical object which are licensed in such a way that said object can be studied, modified, created, and distributed by anyone. Essentially, open hardware is about making the object as easy to remix and reproduce as possible whereas closed hardware uses obfuscation and patent law to make the recreation of the objects as difficult as possible.

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How to get SMEs to share their knowledge: Technical writers who work with SMEs know the challenges. After outlining the difficulties, this article offers some tried and tested tactics to overcome them.

Ten marketing tips from the master: These ten marketing tips, taken from David Ogilvy’s book “Confessions of an Advertising Man” and updated with modern examples, can be applied to technical writing too.

How to promote...

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Google docs now publishes Epub - Wish your google doc could be downloaded to ePub format for easy access on your tablet reader? Well, your wish has come true with just two simple clicks.

The automated home (AKA the Internet of Things) - Imagine how impressed your geeky tech friends would be if you controlled all of the electronic devices in your home with your smart phone? More and more...

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Each week, Tech-Tav’s technical and marcom writers look forward to receiving “Yoni’s articles” in their inbox. The articles are a collection of links to blog posts and news items from around the globe which range from trends in technical writing to technological innovation, documentation tools, grammar tips, and more.

We are happy to share with you the top 5 news items from the week of March 1st:

1. How should we relate to customers: Do you think you should always treat your customer like a friend? A best friend? Here is one technical communicator’s opinion about this this not-so-simple question.

2. ...

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Tech-Tav is pleased to let you know that Author-it v6.4 is now available to all Author-it users with current maintenance plans. If your maintenance has lapsed, drop us an email and we'll get right back to you with a quote for bringing your maintenance up-to-date so that you can take advantage of all the new features in 6.4.

This latest release is available to download via the Author-it Community site.

Details from Author-it about what's included in the new release:

Localization is the key word for those operating in multiple markets and publishing to many languages....

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