1. Renew your sense of wonder
As an employee, most of our thoughts are consumed by our deadlines, our paycheck, and what our boss thinks of us. We go through our working day grumpy and stressed and our productivity and creativity can suffer when we fall into the habit of perpetual dissatisfaction. My kids usually have a base line temperament of wonder and awe. I wake in the morning desperate for my coffee, while stressing and worrying with the mantra of "we are going to be late, hurry up, hurry up"! Kids on the other hand will fixate on the pattern in a leaf or a pebble they found, and spend what feels like an hour telling me how beatiful and colorful that lizard is.

...

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Trying something a little different. An open RFP.

Calling all tool vendors in the techcomm space to answer and explain what their product/service/solution has to offer. This is a real customer with a real need and a real budget ready to make a move and a purchase quickly. We hope to hear from you!

What do we (they) need?

Content needs:
• Robust content management
• Enable easy collaboration with other teams within the company that don’t have access to our software/system
• Including “tamper-free” review
• Notifications to reviewers
• Process management
• Chunking
• Capabilities for context-sensitive help
• Ability to update single content in multiple contents
• Allow for versioning...

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Sour grapes.

This is the story of me and my sour grapes.

I didn’t make it to the list.

What list, you might ask?

It’s MindTouch’s list of the top 100 influential #techcomm folk of 2013

It is a great list, and you should follow all of those folks if you are on Twitter.
But I’m not on the list. I wondered why.

So I investigated. I took a look at the people on that list, that is, the few I hadn’t heard of before.
Of course I’ve heard of most of them. I spend a good chunk of my time following industry trends. Most of them are members of our...

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I always dreamed of travelling the world, but it was only 2 months ago when I finally spoke that dream out loud. Within a month I found myself on safari in Africa, as the winner of a free safari contest.

So let’s start with your bonus business (and life) insight: Speak your dreams out loud, to people who will love and support you, and do it NOW. You have no idea how quickly your life can change when you actually express what you really want and need.

 

A week in Southern Africa shifted my perspective on both life and business. Here are my top five business rules that were clarified while hanging out with the animals and local...

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At Tech-Tav, we don’t think much about corporate social responsibility (CSR). We never had a management meeting about it. We never discussed how to align our company goals with our community activity. We never talked about how to get employees enthusiastic about working for our company by giving back to the community. We never even talked about treating humans with respect.

And yet, our management invests between 15 and 20% of any given work week to non-income-generating activities. Our CEO, Miriam Lottner, founded and runs ...

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Too many times I see the look of disappointment cross the faces of people I meet when they find out I run a technical writing company. They normally start to look mighty uncomfortable thinking I am employed in the world’s most boring and useless profession, especially when they hear how excited I am by my job.

Yes, technical writers are responsible for making those instruction pamphlets that come with your toaster oven, and those tree killing papers that were translated into 72 languages that came with your cellphone that you threw out with the box when you grabbed the charger. I know, Dilbert jokes abound about our uselessness and sometimes, if you follow me on Facebook, we even joke about ourselves.

We are tree killers. We spend our days fighting over commas and...

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Looking for the “Golden Rules” of content for 2013? Look no further! We have gathered them all for you in one convenient place. Many thanks to our friends and colleagues from around the globe who shared their visions, ideas and thoughts about the future of content in 2013 and beyond.

Enjoy!

1.  “Brevity! Remove all the ‘extras’ while you are doing your last pass. Be careful using spell check - you may inadvertently create very peculiar content. Single source wherever, whatever and whenever you can.”

 -- Debbie Zioni, Documentation...

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